Privacy Policy

This Privacy Policy is an integral part of the Terms and Conditions of Equinox Academy™ ("Equinox Academy", or "us") and constitutes an agreement between you, the user of the website www.equinox-academy.com (“Website” or “Service”), and Equinox Academy.

Important Privacy Information

To access the services on our Website, we may require information such as your age, gender, email address, and current financial situation, along with other onboarding queries. Additionally, we automatically collect data from your device, including language settings, IP address, time zone, device type and model, device settings, and operating system. This information is crucial for providing our services, analyzing user engagement, and tailoring advertisements.

We use third-party solutions to enhance our services and for advertising purposes. As a result, data processing may involve platforms like Amazon Web Services, Facebook, Google, TikTok, Hotjar, Amplitude, Apple, PayPal, FreshDesk, Solidgate, and ActiveCampaign. Therefore, some data is stored and processed on the servers of these third parties, enabling us to analyze user interactions and effectively target advertisements to specific user groups, like subscribers. This helps us better understand which features and content are most valuable to our users, allowing us to improve your experience and the quality of our offerings.

For a comprehensive understanding of our data practices, including data usage (Section 3), your data privacy rights (Section 6), and the data controller (Section 1), please refer to our detailed Privacy Policy. Should you have any further questions, feel free to contact us at support@equinox-academy.com.

Privacy Policy Details

This Privacy Policy details the personal data collected when you use the Equinox Academy Website and the services and digital products offered through it, and explains how this data will be processed.

BY USING THE SERVICE, YOU CONFIRM THAT (I) YOU HAVE READ, UNDERSTAND, AND AGREE TO THIS PRIVACY POLICY, AND (II) YOU ARE OVER 16 YEARS OF AGE (OR YOUR PARENT OR GUARDIAN HAS AGREED TO THIS PRIVACY POLICY ON YOUR BEHALF). If you disagree or cannot make this confirmation, you must not use the Service. Instead, you should (a) contact us to request data deletion; (b) cancel any subscriptions as instructed on the Website; and (c) cease using the Website.

“GDPR” refers to the General Data Protection Regulation (EU) 2016/679.

“EEA” encompasses all current member states of the European Union and the European Economic Area, including the United Kingdom of Great Britain and Northern Ireland for the purposes of this policy.

“Process”, in relation to personal data, encompasses collection, storage, and disclosure to third parties.

  1. Controller of Personal Data

    2. Equinox Academy, registered under the laws of the United Kingdom with registration number 15337806, and having its registered office at 80-90 Paul Street London EC2A4NE, United Kingdom, will be responsible for managing your personal data.

  2. Types of Personal Data We Collect

    3. We collect information that you voluntarily provide to us, such as when you input your gender, financial status, or email address. Additionally, we automatically gather certain data and employ third-party services for this purpose.

    Data You Provide

    You supply us with information about yourself when you register for or use the Service, including your age, gender, financial status (including queries about your financial mindset), and email address.

    Automatically Collected Data:

    Cookies, particularly, are employed to recognise you automatically on your next visit to our Website. Consequently, information you previously entered on the Website may reappear automatically the next time you use our Service. Cookie data is typically stored on your device for a limited duration.

  3. Purposes for Processing Your Personal Data

    4. We process your personal data for various reasons:

  4. Legal Bases for Processing Personal Data (Applicable to EEA-Based Users)

    5. In this section, we outline the legal grounds upon which we process your personal data, specifically for users based in the European Economic Area (EEA). For detailed information on specific processing activities, please refer to Section 3.

    We process your personal data based on the following legal bases:

    Your Consent:

    Under this premise, we send you marketing emails. You retain the right to withdraw your consent at any time by clicking the unsubscribe link found in the footer of our marketing emails.

    To Fulfil Our Contractual Obligations to You:

    Under this legal basis, we:

    1. Deliver our Service as per our Terms and Conditions.
    2. Tailor your user experience.
    3. Manage your account and provide customer support.
    4. Communicate with you about your use of our Service.
    5. Process your payment transactions.

    For Our Legitimate Interests or Those of Third Parties:

    This is subject to the condition that these interests are not overridden by your rights and freedoms. These legitimate interests include:

    1. Researching and analyzing your use of the Service to improve user experience, such as introducing new features.
    2. Sending you marketing communications in a relevant and measured manner.
    3. Personalizing our advertisements to ensure targeted and efficient promotion of our Service.

    To Enforce Our Terms and Conditions and Combat Fraud:

    Our legitimate interests in this context include enforcing our legal rights, deterring fraud, and addressing unauthorized use of the Service, as well as ensuring compliance with our Terms and Conditions.

    To Comply with Legal Obligations:

    We may need to process, use, or share your data to meet our legal responsibilities.

  5. Disclosure of Your Personal Data to Third Parties

    6. We share your personal data with third parties who assist us in operating, enhancing, integrating, customizing, supporting, and marketing our Service. The sharing of certain personal data sets is primarily for the purposes outlined in Section 3 of this Privacy Policy.

    Categories of Third Parties with Whom We Share Information:

    Service Providers:

    We entrust personal data to third-party service providers who perform various functions on our behalf, in accordance with our directives. This includes sharing information with:

    1. Cloud Storage Providers (like Amazon Web Services)
    2. Data Analytics Providers (such as Facebook, Google, and Amplitude)
    3. Marketing Partners (including social media networks, marketing agencies, email delivery services like Facebook, Google, and ActiveCampaign)
    4. Payment Processing Providers (such as PayPal, ApplePay, and GooglePay)
    5. Communication Services Providers (like FreshDesk)

    Law Enforcement and Public Authorities:

    We may disclose personal data to enforce our Terms and Conditions, protect our rights, privacy, and safety, as well as that of our affiliates, you, and others. This includes responding to requests from courts, law enforcement agencies, regulatory bodies, and other public or government authorities, or as required by law.

    Third Parties in Business Transfers:

    As our business evolves, we may engage in transactions such as buying or selling assets or business offerings. In such transactions, customer information often forms part of the transferred business assets. We may also share such information with any affiliated entities (like a parent company or subsidiary) and transfer it in corporate transactions like business sales, divestitures, mergers, consolidations, asset sales, or in the unlikely event of bankruptcy.

  6. Exercising Your Privacy Rights

    1. Access, Review, Update, or Correct Your Data: You can request a copy of your personal data that we have collected and ask us to make any necessary updates or corrections. Please send your requests to support@equinox-academy.com.
    2. Deletion of Your Data: If you wish to have your personal data erased, email us at support@equinox-academy.com. We will make reasonable efforts to accommodate your request. However, there may be instances where legal obligations require us to retain certain data for a specified period. In such cases, we will proceed with your request once these obligations are fulfilled.
    3. Objecting to or Restricting Data Use: You can request us to cease using all or part of your personal data or to limit our use of it. Please direct these requests to support@equinox-academy.com.
    4. Complaints within the EEA: If you reside in the European Economic Area (EEA), you have the right to file a complaint with a data protection supervisory authority, particularly in the EU member state of your residence, place of work, or where an alleged infringement has occurred. While we encourage you to contact us directly to address any concerns, you retain the right to approach the relevant supervisory authority.
    5. Data Portability: If you desire to receive your personal data in a machine-readable format, send your request to support@equinox-academy.com.

    To exercise any of your privacy rights, please send a detailed request to support@equinox-academy.com.

  7. Age Limitation Policy

    8. Equinox Academy does not knowingly process personal data from individuals under the age of 16. If you become aware of anyone under 16 providing us with personal data, please contact us immediately at support@equinox-academy.com.

Contact Us

Direct Media Group LTD

80-90 Paul Street, EC2A4NE, London

Email: support@equinox-academy.com

Last Revision: December 19, 2023

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